Privacy Policy

Privacy Policy for Yatara African Foods

Welcome to Yatara African Foods (“we”, “us”, “our”).

This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you access or make a purchase through yataraafricanfoods.co.nz (the “Site”) and interact with our services.

1. Who We Are

Yatara African Foods is an online retail store specialising in authentic African food products for customers in New Zealand and beyond, offering convenient online shopping and quality products sourced primarily from Nigeria and other West African countries and packaged for local delivery.

You can contact us at:
info@yataraafricanfoods.co.nz

2. What Personal Information We Collect

We may collect personal information about you when you interact with our Site or make a purchase. This includes:

Contact details: name, email address, phone number, delivery address.
Account information: username, password (if you create an account).
Transaction details: order history, purchase information, payment confirmation.
Device & usage data: IP address, browser type, device data, cookies, and analytics information.

We collect this information to provide you with our products, process orders, communicate with you, and improve our services.

3. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfil orders, including payment processing.
To communicate with you about your order and customer service requests.
To send promotional updates and marketing communications (where permitted).
To improve our Site and enhance user experience.
To comply with legal obligations and prevent fraud.

4. Cookies and Tracking Technologies

We and our partners may use cookies, web beacons, tracking pixels, and other technologies to:

Understand how visitors use the Site.
Maintain your shopping session and cart.
Analyse and improve Site performance.

You may manage your cookie preferences through your browser settings, though disabling cookies may impact some Site functionality.

5. Sharing Information with Third Parties

We may share your personal information with:

Service providers (e.g., payment processors like Poli or Afterpay, shipping partners).
Analytics and advertising partners to help improve our services.
Legal authorities if required by law or to protect our rights.

We do not sell your personal information to third parties for their own direct marketing.

6. Storage and Security

We take reasonable steps to protect your personal data using secure technologies and procedures. Personal information is stored securely and only retained as long as necessary for its purpose.

7. International Transfers

Your personal information may be transmitted or stored in locations outside your country (for example, with our payment processors or hosting services). We ensure appropriate safeguards are in place.

8. Your Rights

Depending on applicable law, you may have rights such as:

Accessing your personal information.
Correcting inaccurate data.
Deleting your information.
Opting out of marketing communications.

To exercise these rights, contact us at info@yataraafricanfoods.co.nz.

9. Children

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date. Continued use of the Site after changes means you accept the new terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

info@yataraafricanfoods.co.nz